BaseCore Geocell Limited Warranty

Limited Warranty Terms and Conditions

This Limited Warranty applies solely to BaseCore Geocell products purchased and installed in accordance with BaseCore's official installation guidelines. BaseCore warrants its products against defects in materials and workmanship, subject to the terms and limitations set forth below.

Coverage: BaseCore warrants that its Geocell products, when properly installed and used under normal conditions, will be free from defects in materials and workmanship for a period of ten (10) years from the original purchase date. This warranty covers:

  • Seam failure: Failure of the seams between geocell panels to maintain structural integrity under normal use.
  • Material defects: Cracking or tearing of the geocell material during normal and intended use, as outlined in BaseCore’s installation guidelines.

Remedy: In the event of a valid warranty claim, BaseCore’s sole obligation, and the buyer’s exclusive remedy, is the replacement of the defective product with a comparable product of similar size or value. Replacement products will be provided at no additional cost to the buyer, excluding shipping and handling, which remain the responsibility of the buyer. No cash refunds will be issued.

Conditions and Exclusions: This Limited Warranty is valid only under the following conditions:

  1. Proper Installation: The product must be installed according to BaseCore's official installation guidelines. Any deviation from these specifications will void this warranty.
  2. Normal Use: The product must be used for its intended purpose. This warranty does not cover damage resulting from misuse, neglect, improper maintenance, accidents, or abuse.
  3. Exclusions: This Limited Warranty does not cover:
    • Damage caused by natural disasters, including but not limited to earthquakes, floods, or extreme weather conditions.
    • Normal wear and tear or cosmetic damage that does not affect the product’s functionality.
    • Alterations, repairs, or modifications made by unauthorized personnel.
    • Damage caused by improper storage or transportation.
    • Any consequential or incidental damages, including but not limited to property damage, personal injury, or economic loss.

Warranty Claim Process:

  1. Notice of Claim: The buyer must notify BaseCore of any defects covered by this warranty within thirty (30) days of discovering the defect. Written notification must include proof of purchase and installation records.
  2. Inspection and Return: BaseCore reserves the right to request photographic or physical evidence of the claimed defect. Upon approval of the warranty claim, the buyer must return the defective product to BaseCore at their own expense for further inspection.
  3. Replacement: Upon verification of the defect, BaseCore will provide a replacement product. Shipping and handling costs are the responsibility of the buyer.

Disclaimer of Other Warranties:

This Limited Warranty is the sole and exclusive warranty provided by BaseCore for its geocell products. Any implied warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of this express Limited Warranty. BaseCore expressly disclaims any liability for incidental or consequential damages.

Jurisdiction and Governing Law:

This warranty is governed by the laws of the State of Arizona. Any disputes arising from this Limited Warranty or the use of BaseCore products shall be subject to the exclusive jurisdiction of the courts in Arizona.

Limitations on Liability:

BaseCore’s liability under this warranty is limited solely to the replacement of defective products as provided herein. Under no circumstances will BaseCore be liable for any indirect, incidental, consequential, or punitive damages arising out of the use or inability to use the product, whether based on breach of contract, warranty, tort, or any other legal theory.

Contact Information:

For warranty claims or inquiries, please contact BaseCore at:

By purchasing and using BaseCore Geocell products, the buyer agrees to the terms and conditions of this Limited Warranty. The buyer acknowledges that this Limited Warranty is non-transferable and applies only to the original purchaser.

This Limited Warranty supersedes any prior representations or agreements, whether oral or written, and constitutes the entire understanding between the parties regarding the warranty coverage of BaseCore Geocell products.